IICRC CertifiedCert #70268689, S500 standard work
Storm Duty 24/7Live answer during every front
Direct Insurance BillingAll carriers, no upfront cost
Locally OwnedBoston based, never a storm chaser
Why Does Storm Damage Restoration in Boston Start With the Nor’easter?
Storm damage restoration, often searched as storm damage repair, is the emergency securing, cleanup, and rebuilding of a home after wind, rain, surge, snow, or falling trees compromise it. In Boston and on the South Shore, that work is shaped by one storm above all others: the nor’easter. Studio 24 Restoration Group answers storm calls 24/7, boards up and tarps within hours, and carries the job through drying, documentation, and full reconstruction.
A nor’easter is not a thunderstorm that blows through in an hour. As NOAA explains, these coastal lows feed on the temperature contrast between cold continental air and the warmer Atlantic, and they stall. The damage mechanism is the combination: sustained onshore wind that works shingles and siding loose over 24 to 48 hours, heavy rain or snow that exploits every opening the wind creates, storm surge stacked on top of astronomically high tides, and a duration measured in tide cycles rather than minutes. A roof that survives one high tide of wind load gets hit by three or four more before the system moves out.
This region has recent proof. On January 4, 2018, the storm forecasters called a bomb cyclone drove the Boston Harbor tide gauge to a record high, sending seawater into the Seaport and flooding coastal streets in Scituate and Hull at the top of the tide. Two months later, the back-to-back March 2018 nor’easters battered the same coastline for weeks, with repeated splashover in Marshfield and along the Quincy shore and days-long power outages inland. Homes that had never taken water took it twice in one season, and homes that never flooded still lost roofing, siding, and trees to the wind field.
Geography decides which kind of storm damage you get. Coastal Scituate, Hull, Marshfield, and the Quincy shore face surge, splashover, and wind-driven rain, the losses our coastal flood damage crews work every winter. Move inland through Braintree, Randolph, Holbrook, and Brockton and the threat shifts to straight wind and trees: gusts channeling over the Blue Hills, mature oaks and maples dropping limbs through roof decks, and rainwater following those punctures into second-floor ceilings. When a storm pushes rising water into a neighborhood away from the coast, that is its own loss type, and our storm flood cleanup page covers how weather-driven flooding gets handled and documented.
The Calls We Staff For
Three Storm Seasons, Three Kinds of Storm Damage Cleanup
Storm damage cleanup in this market runs on a calendar. Each season produces a different loss pattern, and consequently a different truck load-out. These are the three we plan the year around, and how each one typically resolves.
Winter: The Nor’easter
December through March, coastal lows bring sustained wind, surge at the seawalls, and heavy snow loading. Typical resolution: same-night tarping and board-up, extraction where water entered, ice and snow weight assessed, then a documented scope covering roof, siding, and interior damage in one claim.
Summer: The Microburst
July and August thunderstorms produce short, violent downbursts that drop trees and strip shingle courses in a ten-minute window, often with the power out afterward. Typical resolution: tree removed from the structure, deck sheathing patched and tarped, generators keeping drying equipment running until utility power returns.
Fall: The Wind Event
October and November bring deep low-pressure systems with gusts that peel siding, lift flashing, and topple fully leafed trees onto roofs and fences. Typical resolution: emergency make-safe, moisture mapping behind opened wall sections, and repairs scheduled before the first hard freeze can get into the gaps.
Steam clears the dam without damaging shingles underneath.
Emergency Storm Response: The Make-Safe Sequence, Hour by Hour
Emergency storm response is a sequence, and the order matters. Securing the envelope comes first, because every hour a breach stays open, wind-driven rain enlarges the loss and weakens the claim. Our crews arrive with board-up stock and roof tarps on the truck, typically within 60 minutes across Boston and the near South Shore, even mid-storm when it is safe to work.
Documentation rides alongside the make-safe, never after it. Before a tarp covers the roof or plywood covers a blown-in window, we photograph the breach, the debris field, and the interior damage path, because that evidence establishes wind as the cause of loss. Afterward, mitigation begins: extraction where water entered, drying equipment set, and wet materials flagged. The emergency board up and tarping page covers the make-safe stage in detail, including how long a properly installed shrink-wrap or tarp system protects the home while the claim and the rebuild get scheduled.
Beyond that, storm losses are where hiring locally matters most. After a big front, out-of-state door-knockers flood damaged neighborhoods, take deposits, and vanish when the next storm hits somewhere else. Studio 24 is Boston based and owner led. We were here before the storm, we are here after it, and the same company that tarps your roof at 2am answers the phone in April when the rebuild punch list needs one more item.
Storm breach right now? Stay out of rooms under sagging ceilings, keep clear of downed lines and leaning trees, and do not climb onto a wet roof. Call (781) 390-9855. A board-up crew is typically moving within the hour, 24/7.
- Hour 0 to 1: Dispatch and hazard checkCrew rolls with plywood, tarps, and generators. Electrical, structural, and tree hazards cleared before anyone works under them.
- Hour 1 to 3: Document the breachPhotos and video of every opening, dent, and debris line before it is covered, time-stamped for the carrier.
- Hour 2 to 6: Make safeRoof tarped or shrink-wrapped, openings boarded, trees stabilized or removed from the structure, water stopped at the entry.
- Day 1 to 4: MitigateExtraction and structural drying to IICRC S500, moisture readings logged daily, contents protected or packed out.
- Week 1 onward: RebuildRoofing, siding, windows, and interior finishes scoped in Xactimate and rebuilt by the same team, one claim, no handoffs.
“Don’t touch anything until the adjuster sees it. If you tarp the roof or board the window first, the insurance company won’t pay.”
Standard homeowner policies require reasonable steps to protect the property from further damage, and carriers can reduce payment for losses that grew because nothing was secured. The correct order is document, then protect: photograph everything, make temporary repairs, keep the receipts. Emergency make-safe costs are generally reimbursable on covered storm claims.
Securing a broken opening against weather and entry within the first hours.
Wind Damage, Storm Surge, or Ice Dam: How Does Insurance Treat Each One?
Storm claims live or die on cause of loss, because different causes route to different coverage. Wind damage and hail generally fall under your homeowners policy, and they are common: according to the Insurance Information Institute, wind and hail account for roughly 40 percent of homeowners insurance claims, the most frequent cause of loss in the country. Storm surge and rising water, however, are flood, and flood is excluded from standard homeowners policies. That damage is covered only under a separate flood policy through the NFIP or a private flood carrier, which is why the same nor’easter can produce two claims on two policies for one house.
Ice dams sit in the middle. Sudden interior damage from an ice dam is generally covered, but carriers scrutinize maintenance history, and repeated seasonal leaks can be treated as neglect. Documentation decides these edge cases, so our ice dam damage teams photograph the dam, the attic conditions, and the interior staining before removal starts. To be clear, the table below is documentation guidance drawn from how these claims typically get handled, not legal or coverage advice; your policy language and your adjuster control the outcome.
“The claim is won in the first two hours, when everything gets photographed before the tarp goes on,” says owner Ansy Chevalier, an IICRC certified restorer (cert #70268689) who scopes storm losses in Xactimate and meets adjusters at the property. That is the whole approach: build the evidence, submit the scope, bill the carrier directly. Our insurance claims process page walks through every step from first notice of loss to final payment.
- Photograph before any make-safe covers the damage
- Keep receipts for tarping, board-up, and tree removal
- Note the storm date and time; carriers verify weather data
- All carriers accepted, scope submitted for you
- Owner on site for adjuster meetings
Two policies, one storm: wind tears the roof while surge floods the basement, and each loss must be documented to its own policy. We separate the scopes so neither carrier can point at the other.
| Storm damage type | Typical insurance treatment | What to document |
|---|---|---|
| Wind or hail damage to roof, siding, windows | Homeowners policy, subject to your deductible | Breach photos before tarping, debris field, interior water path |
| Storm surge, tidal flooding, rising water | Flood policy only (NFIP or private); excluded from homeowners | High-water marks, exterior water source, time-stamped photos |
| Ice dam and snow-load interior damage | Homeowners policy with conditions; neglect can be excluded | The dam itself, attic conditions, staining progression |
| Tree on the structure | Your homeowners policy, generally regardless of whose tree it was | Where the tree stood, the impact point, prior condition if known |
One Team, The Whole Storm
Storm Restoration Services for Every Kind of Rough Weather
Emergency Board Up & Tarping
Openings secured and roofs covered within hours, mid-storm when conditions allow, so the loss stops growing.
Roof Storm Damage Repair
Lifted shingles, torn flashing, and punctured decking repaired and documented for the wind claim.
Wind & Siding Damage
Blown-off vinyl, cedar, and clapboard traced for hidden water behind the sheathing, then matched or replaced.
Ice Dam Removal & Damage
Dams steamed off safely, interior damage dried, and the attic conditions behind them corrected.
Tree Damage Cleanup
Trees lifted off structures, the punctures sealed, and the crushed framing scoped for rebuild.
Coastal Flood Damage
Surge and tidal losses on the seawall streets, handled with Category 3 protocol and flood-policy documentation.
Each of these runs as its own specialty page with its own process detail. If the roof took the hit, start with storm damage roof repair; if the wind stripped the walls, our wind damage siding repair page covers matching, moisture tracing, and replacement.
When a tree is involved, fallen tree damage removal explains how removal, make-safe, and the insurance scope fit together. Landlords and commercial owners with storm losses across multiple properties can call the same number; we triage and stage crews building by building.
Staged Before the Front Arrives
What Does a Storm Damage Company Stage Before the Forecast Turns?
A storm damage company that starts sourcing materials after the wind dies down is already a day behind. When the forecast shows a coastal low deepening, we pre-stage trucks with the make-safe inventory below, because after a regional event, plywood and tarps disappear from every supply house from Boston to Plymouth within hours.
Board-Up Materials
Half-inch plywood and OSB, cut on site and through-bolted where frames are compromised. A proper board-up seals weather out without destroying the window or door opening it protects.
Shrink-Wrap Roof Systems
Heat-shrunk membrane welded over damaged roof sections. Unlike a loose tarp, shrink wrap cannot flap, holds through the next nor’easter, and typically protects for months while the rebuild is scheduled.
Reinforced Tarps & Battens
Heavy-gauge poly tarps fastened with furring strips into sound framing, never just weighted down. Correct battening is the difference between a covered roof and a blue kite.
Generators
Portable power for drying equipment, lighting, and sump support in the multi-day outages that follow big wind events, so mitigation never waits on the utility.
Submersible Pumps
High-volume pumps that drop standing storm water fast in flooded basements and crawlspaces, ahead of extraction and antimicrobial treatment on contaminated water.
Moisture Meters & Thermal Imaging
Penetrating meters and FLIR cameras trace where wind-driven rain traveled inside walls and ceilings, so the dry-out and the claim cover the real footprint, not the visible stain.
Storm Damage Repair That Ends With a Rebuild, Not a Referral
Most storm damage repair does not end when the house is dry and covered. It ends when the roof is reshingled, the siding matches, the windows seal, and the ceiling paint is back. This is where storm losses expose the gap in the mitigation-only model: a company that only tarps and dries hands you back a stabilized house and a list of contractors to call. Studio 24 carries the same claim through full reconstruction services, so the crew that documented the damage is the crew accountable for finishing it.
Roofing is the clearest example. A wind-torn roof sometimes needs a repair, and sometimes the shingle damage is widespread enough that a full roof replacement is the correct scope, which is a fight worth having with the carrier only when the documentation supports it. Because we photographed every lifted course before the tarp went on, we can make that case in Xactimate line items rather than adjectives. Siding, gutters, fencing, and interior finishes ride the same claim, and consequently the homeowner signs one contract instead of four.
Boston Homeowners After the Wind Died Down
★★★★★
“From start to finish, Studio 24 handled everything. My roof and gutters were destroyed after a storm, and they worked directly with my adjuster to make sure nothing was missed. 10/10 service.”
James E., Randolph MA
★★★★★
“I can’t believe how fast they moved. Within days of the inspection, we had insurance approval and new siding going up. No games, just honest work and communication. Highly recommend Studio 24.”
Tanya R., Hyde Park MA
★★★★★
“Studio 24 made the insurance process so easy. After a storm damaged my roof, I didn’t know where to start. They showed up fast, handled everything with my adjuster, and my roof looks better than ever.”
Lisa G., Dorchester MA
Storm Damage Contractors Nearby, Seawall Streets to the Inland Belt
When you search for storm damage contractors nearby in the hours after a front, you want a crew that already knows your street’s exposure. Our dispatch map splits the territory the way the weather does: the coastal towns take surge and wind-driven rain, so crews working Scituate carry pumps and flood documentation kits, while the inland belt takes trees and straight wind, so trucks headed to Brockton and Randolph roll heavy on tarps, plywood, and saws. Every town below gets the same 60-minute storm damage restoration response, 24 hours a day.
Asked After Every Front
Storm Damage Questions Boston & South Shore Homeowners Ask
In nearly all cases, your own homeowners policy pays for damage to your house, regardless of whose yard the tree grew in. Your neighbor’s policy typically enters only if you can show negligence, such as a documented dead tree they refused to remove. We photograph where the tree stood, the impact point, and its condition, so the claim routes correctly from day one.
Generally yes, when the interior damage is sudden: water staining ceilings and walls after a dam forms is usually covered under standard Massachusetts homeowner policies. Carriers can push back when the same roof leaks every winter, because repeated, unaddressed damage reads as neglect. Photographing the dam, the attic, and the staining before removal is what keeps the claim clean.
Typically within 60 minutes of your call across Boston and the near South Shore, 24 hours a day, and we work during a storm whenever conditions are safe. Crews carry plywood, reinforced tarps, and shrink-wrap stock on the truck, so the make-safe happens on the first visit, not after a supply run.
No. Surge and any rising water are flood damage, excluded from standard homeowners policies and covered only under a separate NFIP or private flood policy. Wind-driven rain entering through an opening the wind created is different: that usually falls under homeowners coverage. The cause-of-loss documentation we build on day one is what separates the two.
Check the things a storm chaser cannot fake: a Massachusetts license, a Boston area address, a Google Business Profile with local reviews, and an owner you can name. Studio 24 is locally owned, BBB A+ rated, and IICRC certified under cert #70268689. We do not knock doors after storms, and we are still here when the warranty question comes up next year.
It depends on the profile and its age: manufacturers discontinue siding lines constantly, and a faded ten-year-old vinyl rarely matches new stock. When matching fails, we document the mismatch and negotiate the scope with your carrier, which sometimes supports replacing a full elevation. The outcome turns on your policy language and the evidence, which is exactly what we build.
Wind and tree damage cluster along the Route 138 corridor too; Stoughton and Canton homeowners see the same nor’easter fronts an hour after they cross the coast at Scituate.
One boundary worth stating plainly. Storm damage restoration covers what the weather does to your home; once storm water is inside, the drying itself is a science of its own, with water categories, psychrometrics, and documented moisture targets. Our water damage restoration team owns that discipline, and on storm losses the two crews run as one dispatch: make-safe and mitigation the same night, on the same work order. Last updated August 2026.
The Next Front Is Already on the Map
Free inspection, direct insurance billing, and a local crew that boards up within the hour. One call covers make-safe through rebuild.
