- Studio 24 Restoration Group
Frequently Asked Questions
Do you work with insurance claims?
Yes, we specialize in insurance-supported restoration work. We work directly with your adjuster to ensure your damage is documented properly and that your claim covers what’s needed. We help guide you through the entire process from inspection to completion.
How do I start a claim if my home has storm, fire, or water damage?
Start by calling your insurance company to report the damage. Then call us to schedule a free inspection. We’ll assess the situation, document the damage, and help prepare the information your adjuster will need. The sooner we’re involved, the smoother the process will be.
Do I need to pay upfront?
In most cases, no. When insurance is covering the project, we’ll wait until the claim is processed. You may be responsible for your deductible, but we’ll review all payment terms with you before starting any work.
Are you licensed and insured?
Yes. All of our contractors and crews are fully licensed and insured. We only work with certified professionals who meet strict quality and safety standards.
How fast can you get started?
Once your insurance approves the claim and paperwork is signed, we can usually begin within a few days, depending on the size and type of job. For emergencies, we can respond the same day to help secure your home.
Do you offer free estimates or inspections?
Yes, we provide free inspections and estimates for all jobs, especially those involving storm, fire, or water damage. There’s no obligation to proceed, and we’ll give you a clear breakdown of next steps.
What types of properties do you work on?
We focus on single-family homes, duplexes, and three-family residential properties. If your property is larger or commercial, we can connect you with one of our commercial partners.
What services do you offer?
We specialize in:
• Roofing repair and replacement
• Siding installation and storm repair
• Window replacements
• Fire, water, and smoke damage restoration
• Insurance claim support
I had a previous contractor bail or delay the job. Can you take over?
Yes, if you’ve had issues with another contractor, we can step in, review the situation, and help get the job back on track. We prioritize communication, quality work, and fast turnaround.
