Request a Callback
Tell us what happened and a Studio 24 team member calls you back in 5 to 10 minutes during business hours. Nights and weekends, the on-call lead calls within the hour. If water or smoke is actively spreading, skip the form and call (781) 390-9855 right now.
What Happens After You Reach Us
1. We listen first. Two minutes on the phone tells us whether you need a crew tonight or an inspection this week.
2. A free, honest inspection. Moisture readings, photos, and a straight answer, including “you do not need us” when that is the truth.
3. The owner meets your adjuster. Ansy Chevalier scopes the loss in the same software your carrier uses and bills the insurance company directly.
IICRC certified. BBB A+. 60 minute dispatch across Boston and the South Shore.
Call, Email, or Send a Request
The fastest way to contact Studio 24 Restoration Group is the phone. It is answered by a person, not a menu, and emergency or not, you will know your next step before you hang up.
Phone: (781) 390-9855Answered live 24 hours a day. Emergencies go straight to dispatch, with crews typically moving within the hour.
Email: info@studio24restorations.comBest for photos, adjuster letters, and non-urgent questions. We reply the same business day.
Address: 1182 Blue Hill Ave, Boston, MA 02126Our office and equipment yard. Crews dispatch from here across Boston and the South Shore, so this is the address on your estimate and your invoice.
Office hours: Monday through Friday, 9:00 AM to 8:00 PMThe emergency line never follows office hours. Nights, weekends, holidays, and storm surges are exactly when we staff up.
What Happens After You Reach Out
- We call you backWeb requests get a live callback within 5 to 10 minutes. Phone calls skip this step entirely.
- Free inspectionA certified technician walks the damage, meters the moisture, and photographs everything. No cost, no obligation.
- Scope, claim, and scheduleYou get a written scope, we open the conversation with your insurance carrier, and the work goes on the calendar.
If you want to see how a job runs from that first call through the rebuild, our restoration process page walks through every step. Wondering whether we cover your town? The full service area list spans Boston’s neighborhoods and the entire South Shore.
Request a Free Inspection Online
Tell us what happened and where. During business hours, expect a callback within 5 to 10 minutes. A few details make that first call more useful: the property address, what kind of loss you are dealing with (water, fire, mold, storm, sewage, or a rebuild), whether water is still standing, and the name of your insurance carrier if a claim is likely. None of it is required, but each detail helps us dispatch the right crew and equipment the first time.
Locally Owned, Boston Based
Studio 24 Restoration Group is a locally owned, family operated restoration company working out of Boston, with crews running daily from Dorchester and Mattapan down through Quincy, Braintree, Weymouth, and Brockton. Owner Ansy Chevalier, an IICRC certified restorer, meets adjusters on site across the whole map you see here.
Consequently, when you call, you are not reaching a national call center. You are reaching the team that will actually stand in your basement. That matters most in the moments this page exists for: a burst pipe at 2 AM in a Dorchester triple-decker, a sump failure during a summer thunderstorm in Braintree, or a nor’easter pushing water through a fieldstone foundation in Quincy. The closer the team, the faster the response, and the less the damage spreads before extraction starts.
Dealing with water, fire, or sewage right now? Skip the form and call (781) 390-9855. Dispatch runs 24/7, and our emergency restoration team is typically on site within 60 minutes anywhere in Boston and the near South Shore.
Every contact route lands with the same local team: direct insurance billing with all carriers, no upfront cost on covered work, and a free inspection before anyone asks you to sign anything. Additionally, if an adjuster visit is already scheduled, say so when you call. We prioritize getting a certified technician out to document the damage before that meeting, because a metered, photographed scope in hand is what keeps hidden damage inside the claim.