24/7 Emergency DispatchLive answer, nights and storms
60 Minute ResponseBoston and the South Shore
Direct Insurance BillingAll carriers, no upfront cost
Locally OwnedFamily operated, Boston based
Why Ansy Chevalier Founded Studio 24 Restoration Group
Studio 24 Restoration Group exists because of a pattern its founder kept watching play out in Boston homes. A disaster hits, a mitigation crew dries the structure and leaves, a second contractor quotes the rebuild, and somewhere between the two the insurance claim stalls. The homeowner, already living through the worst week their house has ever had, becomes the project manager of their own disaster. Some get lowballed. Some pay out of pocket for work a policy should have covered. Others get left mid-job when a contractor simply stops showing up.
Ansy Chevalier built this company to close that gap. Instead of a chain of separate vendors, Studio 24 is one team of experienced contractors, project managers, and insurance claim specialists who work a loss together from the first emergency call to the final walkthrough. The crew that extracts the water talks to the estimator who scopes the rebuild, and both feed the claim specialist who deals with your carrier. Consequently, nothing gets lost in a handoff, because there is no handoff.
The mission is written into how every job runs: deliver high quality restoration work, and guide the client through a confusing, stressful insurance process while doing it. Both halves carry equal weight. A perfect dry-down does a family little good if their claim gets denied for thin documentation, and a well-funded claim is wasted on sloppy workmanship. We hold ourselves to both standards on every loss, residential or commercial, large or small.
The short version: one owner-led team handles your emergency, your rebuild, and your insurance claim. You make one phone call, and the same people answer it until the job is closed.
- Contractors, project managers, and claim specialists on one team
- Owner meets your adjuster on site
- Direct carrier billing, no upfront cost on covered work
- Free inspections across Boston and the South Shore
The Owner Who Meets Your Adjuster on Site, Anywhere in Greater Boston
Ansy Chevalier is an owner-operator in the literal sense. He is an IICRC Certified Restorer, certification #70268689, and the work his crews deliver follows the two standards that govern this industry: ANSI/IICRC S500 for water damage restoration and S520 for mold remediation. Those documents define what professional restoration means, from moisture targets to containment protocols, and they are the reference point for every scope Studio 24 writes.
The part homeowners remember, though, happens at the adjuster meeting. Ansy scopes losses in Xactimate, the same estimating platform insurance carriers use, and he attends adjuster inspections at the property in person. That matters because an adjuster’s estimate is built from what gets seen and documented that day. When the person walking the loss with them can point to moisture readings inside a wall cavity and speak the carrier’s own scoping language, hidden damage makes it into the claim instead of surfacing as a dispute three weeks later.
His rule for the company is simple: “If I would not sign off on the work in my own house, it does not get closed out in yours.” On a Studio 24 job, the owner’s name is attached to the outcome, and he is reachable while the job is running, which is not something a franchise call center can offer.
Ansy Chevalier, Owner
Owner-operator and IICRC Certified Restorer #70268689. Leads scoping, adjuster meetings, and quality sign-off on every Studio 24 project across Boston and the South Shore.
- IICRC Certified Restorer #70268689
- Works to ANSI/IICRC S500 and S520 standards
- Xactimate scoping, carrier-ready documentation
- On site for adjuster inspections
Studio 24 Restoration Group operates from 1182 Blue Hill Ave, Boston, MA 02126, dispatching crews across Boston and the South Shore.
IICRCCertified Restorer #70268689
A+BBB accredited and rated
#1Water damage restoration in Boston, ranked by Business Rate
MALicensed and insured in Massachusetts
Credentials you can check yourself: our BBB business profile is public, IICRC certification is verifiable by number, and the Business Rate ranking names Studio 24 the top water damage restoration service in Boston.
How We Decide What Happens on a Job
Three Commitments Behind Every Loss We Take
One Team, Whole Disaster
Extraction to reconstruction to the final insurance paperwork, handled by the same company. Nobody gets handed off to a second contractor, so nothing falls between contractors. The job is finished when your home is rebuilt and the claim is closed, not when the structure is dry.
We Fight the Insurance Battle
Direct carrier billing, documented scopes in the carrier’s own platform, and the owner across the table at adjuster meetings. We work as the homeowner’s advocate, not the carrier’s preferred vendor, and on covered work you pay nothing upfront beyond your deductible.
Owner-Led, Boston Through and Through
Locally owned and family operated, with 24/7 dispatch across Boston and the South Shore. We work the same triple-deckers, capes, and coastal homes our crews drive past every day, and the owner’s name is on every job we take.
Documented readings, staged equipment, and a written scope on every job.
What Studio 24 Is Not
Knowing what a company refuses to be tells you as much as its sales pitch. So, plainly stated, here is what you will not get from us.
Not a franchise call center
When you call (781) 390-9855, you reach people who work here, not a national queue that sells your address to whichever crew is available. The technicians who scope your loss are the ones who come back the next morning, and the owner is reachable for the life of the job.
Not a mitigation-only outfit
Plenty of companies will dry your house and disappear, leaving you to find a rebuild contractor and restart the claim conversation from zero. We stay through reconstruction, because in our view the job is the home, not the dehumidifier rental.
Not a storm chaser
No door-knockers after a nor’easter, no out-of-state trucks that vanish when the season ends. We are based here, we dispatch from here, and we will still be here when a warranty question comes up long after the storm has a name and a Wikipedia page.
Real Projects, Real Names
Six Homeowners, In Their Own Words
★★★★★
“I’m a single mom and was stressed about my leaking roof. These guys treated me like family. No pressure, just help. I got the new roof paid by insurance, and they even cleaned up after perfectly.”
Vanessa B., Roslindale MA
★★★★★
“From start to finish, Studio 24 handled everything. My roof and gutters were destroyed after a storm, and they worked directly with my adjuster to make sure nothing was missed. 10/10 service.”
James E., Randolph MA
★★★★★
“They didn’t just replace our windows, they helped us get the entire job covered by insurance. You don’t meet many contractors this helpful and responsive anymore. Total peace of mind.”
Ron D., Roxbury MA
★★★★★
“I can’t believe how fast they moved. Within days of the inspection, we had insurance approval and new siding going up. No games, just honest work and communication. Highly recommend Studio 24.”
Tanya R., Hyde Park MA
★★★★★
“We had fire damage in our attic and thought the whole thing would be a nightmare. Ansy and his team showed up the next morning, walked us through everything, and got us approved for full restoration. True pros.”
Mark T., Mattapan MA
★★★★★
“Studio 24 made the insurance process so easy. After a storm damaged my roof, I didn’t know where to start. They showed up fast, handled everything with my adjuster, and my roof looks better than ever.”
Lisa G., Dorchester MA
Where to Go From Here
If you are researching before a disaster, start with the four steps every Studio 24 job follows, then read how we approach restoration insurance claims in Massachusetts, because that is where our work differs most from the typical contractor. Homeowners dealing with an active loss can see what a job actually looks like on our water damage restoration page, which walks the process hour by hour.
Wondering whether we cover your town? The full list of 48 Boston and South Shore communities we serve shows exactly where our crews stage and why. And when you are ready to talk to a person rather than a website, request a free inspection or simply call. The line is answered live around the clock, and a technician calls you back within minutes, not business days.
Talk to the Team Before You Talk to the Adjuster
A free inspection and a documented scope before the carrier visit can change the entire outcome of your claim. The call costs nothing.