IICRC CertifiedCert #70268689, S500 and S520
60 Minute Response24/7 across Quincy’s shore and center
Direct Insurance BillingAll carriers, no upfront cost
BBB A+ CertifiedLicensed and insured in Massachusetts
A Restoration Company Built for the Granite City
Studio 24 Restoration Group provides complete damage restoration in Quincy: water damage restoration in Quincy, fire and smoke cleanup, mold remediation, and full rebuilds, with the insurance claim handled under the same roof. Crews dispatch 24/7 and typically reach Quincy addresses in about 60 minutes. Because we bill every carrier directly, most homeowners pay only their deductible on covered claims, and the inspection that starts the claim is free.
Quincy’s housing makes restoration work here specific. The blocks around Quincy Center and Wollaston still carry two-families and triple-deckers from the granite era, many sitting on granite-block and stone foundations that admit groundwater under pressure and hold moisture long after the surface looks dry. Merrymount and Adams Shore add capes and converted summer cottages, while Houghs Neck and Squantum pack older coastal homes onto low peninsulas. Meanwhile, the condo conversions and new buildings around Quincy Center stack dozens of units over shared risers, so a single supply-line failure can involve three floors and two insurance policies before breakfast.
Every loss runs to a published standard, not a guess. Water losses are dried and documented to IICRC S500, mold work follows S520 containment protocols, and smoke losses follow the S700 series. Studio 24 is owner-led: Ansy Chevalier, an IICRC certified restorer, cert #70268689, scopes Quincy losses in Xactimate and meets adjusters at the property, so the saturation hiding behind plaster makes it into the claim instead of coming out of your pocket later.
Water on the floor right now? Shut the main valve, stay clear of outlets and appliances standing in water, and call (781) 390-9855. A crew is typically rolling toward Quincy within the hour.
Why speed pays: FEMA estimates a single inch of floodwater can cause up to $25,000 in damage. On Quincy’s coastal streets, that inch usually arrives with a tide chart attached.
Common Quincy Losses and the First Hour of Restoration
After enough dispatches across the city, the calls sort themselves into patterns. Consequently, we stage equipment for Quincy’s five most common losses before the season that produces them, and the first hour on site follows a plan instead of a scramble.
| The loss | Where we see it in Quincy | What the first hour looks like |
|---|---|---|
| Nor’easter surge flooding | Houghs Neck, Squantum, streets behind Wollaston Beach | Category 3 protocol: pump-down, removal of soaked porous materials, antimicrobial application |
| Winter pipe burst | Two-families and triple-deckers in Wollaston and Quincy Center | Source stopped, extraction, moisture mapping of every affected unit, not just the visible one |
| Condo supply-line failure | Quincy Center conversions and newer buildings | The riser stack traced, unit and association policies documented separately, drying scoped floor by floor |
| Groundwater through stone | Granite-era basements near the Center and Wollaston | Extraction, then LGR dehumidification sized to how slowly stone walls release moisture |
| Kitchen or heating fire | Capes in Merrymount, cottages in Germantown | Board-up, smoke containment, contents triage before odor bonds to what survived |
Where Quincy Floods: The Shore, the Brook, and the Basement
When a nor’easter lines up with an astronomical high tide, Boston Harbor comes looking for Houghs Neck, Squantum, and the low streets behind Wollaston Beach. The January 2018 storm pushed harbor water into coastal Quincy neighborhoods that had stayed dry for years, and smaller versions of that pattern repeat most winters. Surge water is Category 3 by definition, so anything porous it soaks gets removed rather than rinsed, and our storm damage restoration crews run that protocol with the coverage question documented from the first photo, because rising water and wind-driven water are read very differently by carriers.
Away from the shore, Furnace Brook drains the middle of the city, and hard rain raises it fast enough to soak yards and basements along the parkway corridor. February cold snaps split supply lines in the unheated back halls of granite-era multifamilies, and July humidity keeps stone foundations damp enough that a musty basement is Quincy’s most common spring complaint. Left wet past 48 hours, those losses grow a second problem: our mold remediation crews in Quincy handle the containment and removal, while Quincy fire and smoke damage losses get the same one-team treatment from board-up through odor removal.
The winter losses concentrate in the older stock. Quincy Point and Germantown grew up around the Fore River shipyard, and their tightly spaced two-families share the same vulnerability as the Wollaston blocks: long supply runs through cold back halls, and porches enclosed decades after the house was framed. One hard night in the single digits will split pipes in three of them across the city, and because plaster hides water well, the ceiling stain that appears on Tuesday usually started on Sunday. Therefore we scope those losses with meters and thermal imaging first, so the claim covers the wet framing you cannot see, not just the stain you can.
Restoration Services We Handle in Quincy
Every service below runs with its own crew, its own equipment, and its own Quincy page. Start where your loss is, or call and we will scope the whole thing on one visit.
Water Damage Restoration in Quincy
Extraction, structural drying, and documented moisture targets to IICRC S500.
Fire & Smoke Damage in Quincy
Board-up, soot and residue removal, odor neutralization, and the rebuild.
Mold Remediation in Quincy
Containment, HEPA removal, and post-remediation verification under IICRC S520.
Restoration Services Nearby: Quincy and Its Neighbors
Quincy is the largest market on our South Shore routes, and crews pass through it daily on the way to every town that borders it. If your loss ends in an open wall or a gutted kitchen, our reconstruction team rebuilds what the mitigation opened, and our insurance claims assistance covers the paperwork from first notice of loss to final payment. Last updated August 2026.
Questions We Get in Quincy
Quincy Damage Restoration Questions, Answered Straight
Do you handle coastal flooding in Houghs Neck and Squantum?
Yes, and it is some of the most familiar work we do. Surge flooding on Quincy’s peninsulas is Category 3 water, so we pump down, remove what the water contaminated, disinfect, and dry to IICRC S500 targets. We also document whether the water rose or was wind-driven, because that distinction decides which policy responds.
A pipe burst in the unit above my Quincy condo. Whose insurance pays?
Usually both policies are involved: the association’s master policy for common elements and your HO-6 for your unit’s interior, with the split set by the condo documents. We dry the affected units as one project and produce separate documentation for each policy, which keeps the two adjusters from leaving a gap between them.
How fast can a crew actually reach Quincy Center or Wollaston?
Typically within 60 minutes, day or night, and often faster because Quincy sits at the front of our South Shore coverage. The phone is answered live at (781) 390-9855, and the dispatcher who answers is starting a truck, not taking a message for the morning.
Is storm surge flooding covered by homeowners insurance in Quincy?
Rising water from the harbor is generally excluded from standard homeowner policies and falls under separate flood insurance, while wind-driven rain through storm damage is often covered. Many coastal Quincy homes sit in mapped FEMA flood zones and carry both. We document the cause professionally so the right policy responds to the right damage.
Can you dry a granite or stone foundation basement near Quincy Center?
Yes. Stone and granite-block walls absorb water slowly and release it even more slowly, so they meter wet long after the floor looks dry. We dry them with low grain refrigerant dehumidification against measured targets rather than a calendar, because closing a stone basement up early is how the musty smell comes back in August.
One Call Covers the Whole Loss, Squantum to West Quincy
Free inspection, a certified crew inside the hour, and your carrier billed directly. The tide does not wait, and neither do we.